Academic Support

Don’t worry – before the end of the day, as a courtesy, email your lecturer and explain what happened.  

 If you were absent for a medical, legal, family, or related reason, the absence is likely exempt, meaning it will not affect your attendance record. To ensure this is the case, go into the SEAtS app and click “Request”, press the “+” sign, and fill out the absence form.   

If not, don’t fret – attendance only becomes a serious issue when you attend less than 70% of your classes. Still, these requirements are subject to change and it’s a good idea to attend not only for academics, but to get to know your fellow students. 

The best first step you can take is emailing your lecturer. They can advise you on when their office hours are, and you can meet them to ask questions and receive extra support. 

If you really find yourself struggling, even after attending office hours, you can contact Academic Advising at academicadvising@nulondon.ac.uk, and discuss tutoring options. 

First, consider whether you have an extenuating circumstance – these circumstances do not encompass “normal life challenges that individuals are expected to deal with routinely”. If you’re unsure whether this is the case, consult the Extenuating Circumstances Policy.  

 If you do, fill out the Extenuating Circumstances Form. Make sure to include all the evidence you can and explain why this makes you unable to submit your assignment on time or show up for your exam. 

If you don’t, you still can submit an assignment late

It may not be ideal, but it’s okay. You can submit an assignment up to 24 hours late, and receive a penalty of 10 points, or a pass – 40% undergraduate, 50% postgraduate – whichever is higher. Failing marks will not receive a penalty. 

Keep in mind that submissions made more than 24 hours after the deadline (or deferred deadline, in the case of extenuating circumstances) will result in a mark of 0%. 

Don’t worry! Just send a copy of your assignment before the deadline to student.assessments@nulondon.ac.uk along with screenshots of the problem on Canvas, showing a timestamp (the current date/time in the corner of your screen). 

At most, within 28 days. If for any reason you haven’t heard back after then, just ask your professor, and they’ll let you know what’s going on. 

Start by contacting studentsupport@nulondon.ac.uk and explaining your learning difference, and how it affects your ability to complete assignments and participate in courses. They will be able to advise you, and offer academic support, learning adjustments, and more. 

From there, they may ask you to complete a Disability Disclosure Form. This is a confidential way of disclosing any learning difference(s), providing evidence, and seeking a learning adjustment, like extra time to complete your exams or longer deadlines for assignments. 

Breathe. The first step in the academic misconduct process is informing you that an investigation is underway, and an investigating officer has been appointed. This does not always mean any action will be taken. Sometimes, an essay is flagged due to suspected plagiarism and later released after similarities were found to be merely coincidental. In all cases of suspected misconduct, you will have the opportunity to defend yourself. 

Don’t think you have to deal with this alone. Email the Academic Officer at academic@su.nulondon.ac.uk and explain your situation, and they will provide advice and an idea of what to expect. 

If you are suspected of major misconduct, and the case advances to an Academic Misconduct Panel, you may be accompanied by one other individual. The Academic Officer will endeavor to make themselves available should you seek their counsel. 

Reach out to the Academic Officer at academic@su.nulondon.ac.uk.